TCS Connected Scholars on Microsoft Dynamics 365
Tata Consultancy Services Ltd - Dynamics
Educational institutions are undergoing transformational changes. The universities in higher education space are moving away from the traditional models and seeking methods which shall allow them to migrate into a model which can take up anytime, personalised and adaptive learning. This encourages in person learning, online and a mix of both methods. Over the next 10 years, it is expected that more than $10 trillion of investment shall be witnessed in cloud-based solutions in education. As per Citi 2020, Edutech spend is expected to double to $360 billion by 2024, which accounts for over 4.8% of total education. #Entry points for TCS Connected Scholars The different challenges or points of entry of TCS Connected Scholars on Microsoft Dynamics 365 are as follows: • Frustrations with legacy technology • High requirements for personalisations within the solution space • Need for change management as a part of edutech implementation #Defining key customer journeys TCS Connected Scholars on Microsoft Dynamics 365 creates a resilient backbone towards a truly connected campus, that delivers best-in-class digital services for students, teaching faculty, and adjunct staff. With this, university and college deans and administrators can achieve high engagement, end-to-end user experience, comprehensive life cycle management, and, ultimately, the better provision of education. TCS has embarked upon constructing Dynamic 365 capabilities to create a truly connected campus, that delivers best-in-class digital services for students, teaching faculty and adjunct staff. With this, they can achieve high engagement, end-to-end user experience, comprehensive life cycle management and, ultimately, the better provision of education The typical prospects for this solution are: • Medium-to-large universities • Based in North America, Europe, Asia-Pacific, Australia and New Zealand • Facing transformation changes – either due to the global pandemic or industry changes in education • Already uses Dynamics on-premises or is considering using Dynamics 365 as a transformation solution #Key Focus areas of this solution are: • Engage new students • Purposeful Curriculum Innovation • Gateway to digital classrooms • Create a digital campus • Stay connected with the community • Always-on resources for career planning • Staff onboarding #Key Outcomes expected from the solution • Greater communication and improved student engagement delivering an enticing virtual experience. Self-schedule meetings with advisors • Enhanced student portal to view attendances, course works, accomplishments, internships and grants along with real-time tracking • Streamlined collaboration towards an exceptional online learning experiences for both student, advisors, and instructor. Always on-resources for career planning • Engage with the university for events, hackathons, internships, scholarships, and grants • Advanced advisor dashboard to identify top and bottom performers, create personalized journeys, track performances and schedule upcoming sessions • Digital and mobile campus with closely connected apps across university work streams and functions like library, residence, cafeteria, grants, curriculum and so on #Next Steps – Conduct a digital enablement assessment for the institutes • Conduct a one-week assessment with your leadership team on the digital capabilities and experience for Scholars • Compile a high-level report with our findings and recommendations • Outline your key priorities and reveal your strengths and improvement areas • Collaborate and partner for future forward