myPatientSpace – Starter Package

myPatientSpace is a secure, Azure-hosted digital health platform that enables healthcare and life sciences organisations to deliver structured virtual care, patient engagement, and remote monitoring programs.

The myPatientSpace – Starter Package is a getting-started offer designed to help organisations rapidly deploy one digital care pathway with minimal technical overhead. It includes base configuration, onboarding, and a 12-month SaaS license, enabling teams to launch a production-ready pathway for patient engagement, monitoring, and follow-up.

Who This Offer Is For

This offer is designed for:

• Healthcare providers and clinical teams

• Hospitals and outpatient services

• Community and virtual care teams

• Pharmaceutical and life sciences organisations running patient support, real-world evidence, or post-marketing programs

• Digital health, innovation, and transformation leads

• Research and pilot program teams

For pharmaceutical and life sciences customers, myPatientSpace supports patient engagement and data collection. Note this is not intended to replace clinical care or clinical decision-making.

Customer Need or Pain Addressed

Organisations introducing digital care programs often face:

• Limited visibility into patient status between visits

• Fragmented collection of patient-reported outcomes

• Manual, time-consuming follow-up processes

• Long setup times and high technical overhead

• Unclear scope and unpredictable early-stage costs

The Starter Package addresses these challenges by providing a clearly scoped, rapidly deployable digital care pathway with predictable pricing and minimal setup effort.

What’s Included in the Starter Package

Base Configuration & Setup (One-Time)

• Configuration of one digital care pathway

• Patient app and clinician dashboard setup

• User roles and access controls

• Pathway structure for education, tasks, and monitoring

• Standard onboarding documentation

Annual SaaS License (12 Months)

• Up to 100 active patients

• Up to 10 staff users

• Secure patient messaging

• Patient-reported data capture

• Daily tasks and personalised education

• Clinician dashboard and reporting

• Data export functionality

• Standard email support

Example Program Areas

The Starter Package can support digital programs such as:

• Chronic disease management (e.g. diabetes, respiratory, cardiovascular)

• Diagnostic, post-discharge, and follow-up pathways

• Oncology and long-term condition support

• Virtual care and remote patient monitoring

• Research studies

• Life sciences patient support and real-world evidence programs

Optional Add-Ons (Not Included)

The following capabilities can be added separately via private offers:

• Connected medical devices and wearables

• Licensed PROMs or PRO instruments

• Advanced system integrations (EHR / EMR)

• AI agents, AI chat, auto-translation

• Smart scheduling and appointments

• Additional pathways, patients, or staff

• Advanced analytics or AI-enabled documentation

Security, Quality & Compliance

• Hosted on Microsoft Azure

• GDPR-aligned data handling

• Role-based access controls and audit trails

• CE-marked medical device software components

• Developed under an ISO 13485–certified quality management system

• Operates under an ISO 27001–certified information security management system

Key Benefits

• Rapid deployment of a real-world digital care pathway

• Improved patient engagement and remote monitoring

• Better clinician visibility through structured reporting

• Predictable scope and pricing

• Enterprise-ready platform for regulated environments