Desk365
by Kani Technologies Inc
AI-powered ticketing system for teams of all sizes
The Desk365 helpdesk and ticketing platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.
Key Features:
Integrations – Plug in directly with Microsoft Teams or other tools to manage tickets within a platform you already use
AI-powered – Advanced AI-features that let your human agents focus on what really matters
Omni-channel - Handles and organizes customer support requests via email and other channels efficiently
Automations - Streamlines workflows by automating routine tasks and saving you time
Mobile - Ensures accessibility and functionality across mobile devices.
Knowledge Base - Provides a self-help resource for customers to find quick answers.
SLA and Round Robin - Organizes and prioritizes tickets for better response management.
Canned Responses - Saves time with pre-written templates and responses for common queries.
7000+ customers across 60+ countries choose Desk365 for our easy-to-use product, human-first customer support, and quick set up process. Desk365 is truly built for teams of all sizes coming from a myriad of departments like HR, marketing, sales, and facilities – all this in addition to IT, and customer support.
Click the blue "Get It Now" button above to install our free trial and experience the Desk365 advantage firsthand.
Pricing - https://www.desk365.io/pricing/
Help Center - https://help.desk365.io/en/
Contact Us - https://www.desk365.io/contact/