FrontFlow Order Confirmation

FrontFlow Order Confirmation is an AI powered automation solution for handling supplier order confirmations in Microsoft Dynamics 365 Business Central and Dynamics 365 Operations & Supply Chain. The solution reads incoming confirmations from email, interprets attached documents and updates purchase orders with the latest confirmed dates and line changes. This reduces manual work, increases accuracy and gives buyers real time visibility into deviations that affect supply reliability.

Key Capabilities

Smart email and document intake
FrontFlow connects to Outlook and collects incoming confirmations from designated inboxes or folders. It identifies which messages and attachments represent an actual order confirmation and presents them in a clear work queue. Multiple formats are supported such as PDF, Excel and CSV.

AI powered document understanding
Advanced extraction interprets data from emails and documents such as order numbers, supplier references, delivery dates and line items. The solution validates the data and aligns it with the structure and business rules of Business Central or Operations & Supply Chain.

Automatic matching and updates in Dynamics 365
Confirmations are matched to the correct purchase order using configurable logic. The solution supports confirmations covering multiple orders and performs line level comparison of dates, quantities and prices. Confirmed delivery dates can be updated automatically in the ERP based on supplier specific rules and lead times.

Deviation management
The solution provides an intuitive interface that helps users quickly understand and act on discrepancies. It highlights differences between the confirmation and the purchase order and groups deviations by severity so buyers can focus on the lines that require attention. Users can adjust or approve values directly in the interface before sending updates to Dynamics 365. A full audit trail links every step back to the original email and document.

Supplier specific rules
Organizations can configure thresholds for price changes, quantity deviations and date differences. Lead times and tolerances can be set globally or per supplier to fit each specific need.

Benefits
Purchasers save time by avoiding manual sorting and keying of confirmations. Delivery reliability improves when confirmed dates are always reflected in the ERP, enabling better planning in production and purchasing. Data quality increases and the risk of errors from manual handling decreases. The organization gains consistent governance of the confirmation process with centralized monitoring and traceability.

Who Uses It
Purchasing and supply chain teams in companies running Dynamics 365 Business Central or Dynamics 365 Operations & Supply Chain. The solution is especially valuable for manufacturers, distributors, retailers and other organizations with high volumes of supplier confirmations.

In App Opportunities
FrontFlow Order Confirmation is part of the wider FrontFlow automation suite for Dynamics 365, offering capabilities for sales orders and document driven processes. Organizations can expand their automation scope as needs grow.