QBot for Frontline Workers

QBot is an Azure AI‑powered platform, built by Antares in partnership with Microsoft, designed to equip frontline teams with role‑specific AI agents. The platform is scalable and engineered for rapid deployment within an organisation’s environment, and it supports multi‑channel access across Microsoft Teams, SharePoint, web and mobile. Key capabilities include a multi‑channel voice AI assistant for hands‑free interactions, real‑time compliance and safety information updates sourced from governed inputs, on‑demand access to policies, procedures and manuals tailored to specific roles, OCR for document intake, and digital onboarding and training for new or casual staff. Antares provides the implementation, customisation and ongoing support to ensure agents are sector relevant and governed by the organisation.


Frontline operations face a range of persistent challenges: workers often need immediate, accurate information while working in fast‑paced or hands‑on environments; critical safety and compliance updates must reach teams in real time to reduce risk; casual or agency staff require fast, practical onboarding and point‑of‑need guidance; and routine administrative tasks—like stock checks, incident reporting or patient intake—consume time that could be spent on core duties. Additionally, many frontline settings cannot rely on solutions that interrupt workflows or demand complex IT changes; they need tools that work where people already work and that support hands‑free use when mobility and safety are essential.

QBot addresses these pain points by providing instant, contextual access to the right information and processes for each role. For retail and logistics teams, QBot automates stock checks and shift queries, delivers real‑time updates and supports hands‑free operation so staff stay focused on customers and tasks. In emergency services, QBot gives first responders quick access to operational manuals and live incident updates and enables rapid hazard reporting via voice. In health and community care, QBot streamlines patient intake with OCR, sends shift reminders and compliance checks, and supplies point‑of‑care guidance so carers spend more time with people and less on paperwork. In education, teachers and relief staff can find curriculum guides, policies and reporting tools instantly, and new educators receive tailored digital induction. Across sectors, the platform enhances safety through proactive checks and governed updates, improves productivity by automating routine tasks and reporting, and strengthens connection by integrating with tools teams already use. Because it is Azure‑based and designed for governance, QBot supports secure deployments and enterprise control over data and updates.