Power Virtual Agents in a Day: 1-day workshop

The 'Power Virtual Agents in a Day' workshop is designed by Rubicon in order to fast track and accelerate your chatbot needs. Power Virtual Agents, part of the Low-code Microsoft Power Platform, brings you the ability to automate communication with your customers, reducing workload on your employees while boosting customer satisfaction by its fast and accurate feedback.

Get hands-on experience with the Power Platform and Power Virtual Agents in one single day. Experience the automation possibilities and power of low-code-development.

At the end of the workshop, you will be able to:

• Understand the strengths and abilities of Power Virtual Agents
• Differentiate between used terminology
• Design your Power Virtual Agents chatbot
• Create and set up topics
• List and associate trigger phrases
• Understand variables and how to use them
• Escalate a customer' question to a live agent
• Identify the monitoring and analytical possibilities
• Use Power Virtual Agents in combination with other Power Platform services such as Power Automate