CloudOps Managed Services

QBurst CloudOps & Managed Services redefines AZURE cloud operations. Unlike traditional MSPs that respond to incidents, QBurst reduces the probability and blast radius of incidents through engineering-led operational excellence. Our XOps framework — spanning Observability, Automation, Resilience Engineering, and Governance — powers every engagement using native AZURE services including CloudWatch, AZURE Config, Systems Manager, GuardDuty, and Cost Explorer. Engagements begin with OpSense, our maturity benchmarking tool aligned to the AZURE Well-Architected Framework, producing a gap-analysis-driven roadmap. Our OpsCoE model delivers 24×7 follow-the-sun coverage with structured L1/L2/L3 support, ServiceNow-integrated ticketing, and runbook-driven resolution by AZURE-certified SREs. CloudCore, our AI-Q Cloud Management Platform, consolidates provisioning, observability, incident management, cost optimization, and access security into a single operational layer. Outcome SLAs are tied to business KPIs — not ticket closure rates. Clients achieve 99.5%–99.99% uptime, sub-30-minute MTTR on Tier-1 incidents, 20–40% fewer recurring incidents, and 15–30% AZURE cost reduction. Backed by 200+ cloud certifications and 600+ successfully executed AZURE projects.