Government and Public Sector

PwC has a leading public sector practice with deep roots in government consulting and global experience working across central and local government, defense, health, and education. Governments today must do “more with less” – they need to respond faster and build public trust amid tight budgets. PwC and Microsoft help meet these challenges by modernizing legacy systems, deploying Azure, Dynamics 365, and Power Platform solutions, strategy & design to transform public services, and scaling AI and analytics for citizen impact– all with security, compliance, and data sovereignty built in.

Service Examples:

Local Government Digital transformation

• Help modernize core finance and service operations with a Dynamics 365 - powered program

• Increase staff satisfaction while delivering projected savings of tens of millions

• Improve services for almost millions of residents

• Standardize processes on Microsoft cloud applications and AI-automated workflows

• Deliver more efficient public services with fewer resources

• Deliver effective citizen centric services using Dynamics 365 and Copilot

Public Safety and Regulatory Innovation

• Build a mobile-first inspection platform leveraging Dynamics 365 Field Service, Power Platform, and Azure AI to replace disconnected legacy systems

• Unify a cloud solution to enable inspectors to work via mobile devices and automates reporting, resulting in faster field response times, fewer safety incidents, and boost in customer satisfaction

• Ensure citizen data remains secure and locally controlled with data strategy, MDM & governance

Secure and Sovereign Cloud Solutions

• Ensure organizations can adopt cloud and AI with confidence

• Design secure architectures under Microsoft's sovereign cloud frameworks to meet stringent national security and data residency requirements

• Help create security and compliance controls for a new Azure-based sovereign cloud platform and deployed for a national government

• Implement a multi-framework compliance model and an information security management system (ISMS) to protect sensitive public-sector data

• Arm public sector agencies to modernize on the cloud without compromising data sovereignty or compliance