Presidio's combination of expertise, comprehensive service offerings, and strategic advisory capabilities make it an ideal partner for organizations looking to leverage Microsoft Cloud solutions.
Presidio CMS Azure CSP Basic Azure CSP Basic is the best fit for clients looking for shorter-term commitments but still need the assurance of knowing that they have Microsoft Premier Support with enhanced SLAs all delivered by a cloud solution provider. Additionally, CSP Basic provides tooling that allows high-level visibility of Azure spend across Azure subscriptions.
Presidio CMS Azure CSP Advanced With CMS Azure CSP Advanced, a named Customer Success Manager (CSM) is assigned. The CSM will guide the onboarding journey, assist with incident escalations, and conduct regularly scheduled business meetings (reviews) to support alignment of our service to client goals. Moreover, CMS Azure CSP Advanced provides cost management benefits that go beyond monthly spend reporting, to include complimentary access to an industry-leading FinOps Cost and Financial Management solution for enhanced cost visibility, detailed reporting, governance tracking and optimization opportunities.
Comprehensive Support Presidio provides first line support for Microsoft Cloud services, including Microsoft 365 and Azure, by providing remote assistance from experts who help with resolution and Microsoft escalation, as needed.
24/7 Availability: We provide round-the-clock support, ensuring that assistance is available whenever you need it, allowing you to focus on your core business activities without interruption.
Experience and Expertise: With years of experience in the industry, we have the knowledge and skills to address a wide range of IT challenges effectively.
Value Adds: Providing customer portals for ticket and license management, along with an eLearning Platform to enable your end users,
Flexible Billing Options with Cost Savings: Presidio offers flexible billing options, including monthly or annual subscriptions for Microsoft 365 or Pay-as-you-go, Reserved Instances or Savings Plan on Microsoft Azure. This flexibility allows customers to meet their specific cloud requirements.