AI Chatbot: Implementation

Overview

Accelerate your Azure AI adoption with an intelligent support chatbot built on Microsoft Azure.

This 2-week professional services engagement helps organizations leverage Azure OpenAI, Azure Cognitive Search, Azure Bot Service, and Azure Speech Services to automate customer and internal support operations.

We guide your team through: • Setting up and securing Azure AI services • Connecting Azure AI to your ticketing systems (Jira, ServiceNow) and documentation repositories • Deploying a fully operational Azure-hosted intelligent chatbot with multilingual and voice-enabled capabilities

This engagement ensures your team is equipped to manage, extend, and scale your Azure AI-based support system independently going forward.

Key Benefits

✅ Accelerated adoption of Azure AI services ✅ Faster response and resolution times via Azure-hosted automation ✅ Lower operational costs by reducing manual query handling ✅ Enhanced user experience with Azure Cognitive Services (voice + multilingual) ✅ Enterprise-grade security and compliance built on Microsoft Azure

Deliverables • Azure AI architecture blueprint tailored to your environment • Deployment of a working chatbot on Azure (using Azure OpenAI + Cognitive Search + Bot Service) • Integration with your ticketing/documentation platforms • Knowledge transfer & operational handover to your IT team

About The PSI

Pratham Software (PSI) is a Microsoft partner specializing in Azure-based AI transformation. We help global enterprises modernize their support ecosystems using Azure AI, Azure Data Services, and intelligent automation frameworks.