AI Agents Accelerator: Build & Deploy Production Ready Agents

AI Agents Accelerator: Build & Deploy Production Ready Agents

At a Glance

A professional services engagement to deliver one or more production-ready AI agents (internal or customer-facing). These agents can take the form of Q&A bots that respond to inquiries using approved knowledge, action-enabled agents that execute tasks through workflow automation, integrated agents that connect with enterprise systems, or autonomous agents capable of making decisions independently. Built on the Microsoft AI stack (Copilot Studio, Power Automate, Microsoft 365, and Azure AI services as required).

Business Problem

• Lack of internal skills or knowledge to envision, design and develop an AI agentic solution.
• AI agent initiatives stall at the prototype stage and don’t reach production due to lack of formality or quality of solution
• Teams struggle to choose the right agent pattern (Q&A vs. action-enabled vs. integrated vs. autonomous).
• Secure connections to enterprise data and systems (identity, permissions, APIs/connectors) is complex.
• Risk management (data protection, governance, reliability, and cost control) is unclear.
• Value is hard to prove without measurable KPIs and a plan to iterate.

Solution Overview

We deliver a structured engagement that takes you from use case definition to a working, deployed AI agent, plus the foundation to operate and improve it.

Agent patterns supported:

• Foundation Agent (Knowledge + Q&A): grounded answers from approved sources.
• Action-Enabled Agent: triggers workflows (tickets, approvals, updates, notifications).
• Enterprise-Integrated Agent: securely reads/writes to enterprise apps via connectors/APIs.
• Optional advanced path: Autonomous / Orchestrated Agent for multi-step tasks and tool use.

What We Deliver

1. Agent Blueprint
   Target users, required technologies, channels, success metrics, knowledge boundaries, guardrails, and operating assumptions.
2. Production-Ready Agent (v1)
   Configured, tested, and deployable to agreed channel(s).
   Grounded knowledge experience using approved sources.
   Conversation design (topics, instructions, fallback behaviors).
3. Actions & Integrations (as applicable)
   Workflow automation for high-value actions.
   Integration approach for enterprise systems (identity/access and connection strategy).
4. Governance & Safety Starter Kit
   Access control model and data handling guidance.
   Validation checklist and risk mitigations.
   Usage/cost considerations and environment recommendations.
5. Test & Launch Package
   Acceptance criteria, test scripts, and release plan.
   Measurement plan (what to track and how to improve).
6. Enablement & Handoff
   Admin/maker handoff session.
   Runbook + improvement backlog for v2 enhancements.

Prerequisites (What We Need From You)

• Executive sponsor and product owner.
• 2–6 SMEs for knowledge and process validation.
• Access to approved knowledge sources (SharePoint, documents, URLs, etc.).
• Agreement on success metrics and pilot audience.
• IT/security contact for identity and data access approvals (if integrations are in scope).

Microsoft Technologies Supported

• Microsoft Copilot Studio: Best for enterprise copilots using Microsoft ecosystem + existing connectors
• Microsoft Azure AI Foundry: Used for custom integrations, multi-agent systems, and access to multiple model families (OpenAI, Phi, open-source, domain models)
• Microsoft Power Automate & connectors: (actions, orchestration, approvals).
• Microsoft 365 / SharePoint / Dataverse: (knowledge and business context, as applicable).
• Microsoft Entra ID: (identity and access enforcement, as applicable).

Key Benefits

• Fast time-to-value: a working agent that reduces experimentation and learning times.
• Secure by design: governance and guardrails included from day one.
• Actionable agents: not just chat but agents that trigger workflows and tasks.
• Measurable outcomes: defined KPIs and telemetry plan to prove impact.
• Scalable foundation: clear backlog and operating guidance to exp