Device Management & Workplace Virtualization: Hybrid Workplace with Modernized Endpoints Managed Services

Modern enterprises need secure, flexible, and scalable workplace experiences that support employees working across locations, devices, and environments. Kyndryl helps organizations modernize end-user computing by delivering unified endpoint management, application lifecycle services, and workplace virtualization solutions built on Microsoft technologies. Our services enable a secure, consumer-like digital experience while providing the governance, visibility, and lifecycle management required to support today’s hybrid workforce.

Customer Challenges

Organizations are facing increasing complexity in managing distributed workforces and diverse device ecosystems, including:

• Limited visibility and control across corporate and personal devices
• Rising security risks driven by remote and mobile work patterns
• Fragmented endpoint management tools and inconsistent governance
• High operational costs associated with device provisioning and support
• Skills gaps and infrastructure constraints impacting virtualization adoption

Solution Overview

Kyndryl delivers unified endpoint and workplace virtualization services built on Microsoft 365, Microsoft Endpoint Manager, Intune, SCCM/MECM, Windows 365, and Azure Virtual Desktop. We help organizations design, deploy, and manage secure digital workplace environments that improve workforce productivity while reducing operational complexity.

Key Capabilities

• Cloud-powered endpoint management with centralized policy enforcement and lifecycle governance
• Automated device provisioning and configuration using Windows Autopilot
• Hybrid workplace virtualization strategies tailored to organizational needs
• Deployment and management of Windows 365 and Azure Virtual Desktop environments
• Application lifecycle and endpoint security integration
• Program governance and global delivery support from Kyndryl workplace experts

Business Outcomes

• Improve workforce productivity: Enable seamless and secure access to applications and data from any device or location.
• Enhance security posture: Strengthen endpoint protection and compliance across distributed environments.
• Accelerate device deployment: Automate provisioning processes to support rapid workforce scaling.
• Optimize IT operating costs: Reduce infrastructure dependency and lower device management and support expenses.
• Modernize workplace experience: Deliver flexible digital work environments that improve employee satisfaction and engagement.

Why Kyndryl?

Kyndryl is a global leader in managing mission-critical workplace environments and has extensive experience deploying and supporting millions of end-user devices worldwide. Our deep partnership with Microsoft enables us to deliver integrated endpoint management and virtualization solutions aligned to modern workplace strategies. We provide end-to-end services from advisory and design through implementation and ongoing managed operations helping organizations modernize securely and at scale.

Contact Us

Terms, conditions, duration, and pricing are tailored to each engagement. Contact us to discuss a solution aligned to your workplace transformation priorities. Offer availability may vary by country.

Kyndryl and Microsoft: Our Partnership

Solution Brief