Microsoft Teams Phone Readiness Assessment

Kyndryl Microsoft Teams Phone Readiness Assessment helps organizations prepare their network, users, and environment for a successful Teams Phone deployment.

Organizations adopting Microsoft Teams Phone often face challenges related to network readiness, user adoption, and voice quality. Kyndryl provides a structured assessment to evaluate current environments, identify risks, and enable a smooth and scalable rollout.

Customer Challenges

• Uncertainty around network and WAN readiness for voice workloads
• Poor call quality, dropped calls, or latency issues
• Limited visibility into remediation requirements
• User adoption and change management challenges
• Difficulty optimizing network performance for Teams traffic

Solution Overview

Kyndryl delivers a comprehensive readiness assessment designed for large and mid-sized enterprises, particularly organizations with over 3,000 users already using Microsoft Teams or upgrading Microsoft 365 licenses.

The assessment evaluates network infrastructure, user experience, and operational readiness to ensure Teams Phone can be deployed successfully with minimal disruption.

Solution Capabilities

• Network Readiness Assessment: Evaluation of WAN, bandwidth, and connectivity for voice performance
• Performance Optimization: Identification of issues impacting call quality and user experience
• Remediation Planning: Actionable recommendations to resolve gaps and improve readiness
• User & Adoption Readiness: Guidance to support adoption and improve user experience
• Scalability Planning: Preparation for future growth and increased call volumes

Key Benefits

• Improved call quality and communication reliability
• Reduced risk of deployment issues and service disruption
• Optimized network performance for Teams voice traffic
• Faster user adoption and improved collaboration experience
• Cost savings by preventing reactive fixes and downtime

Customer Outcomes

• Seamless Teams Phone deployment with minimal disruption
• Enhanced employee productivity and communication experience
• Reduced operational risk and improved network stability
• A scalable voice infrastructure aligned to business growth

Why Kyndryl

• Deep expertise in digital workplace and collaboration solutions
• Experience supporting large-scale enterprise environments
• End-to-end services from assessment through implementation
• Strong alignment with Microsoft Teams and Microsoft 365 solutions

Call to Action

Start your Microsoft Teams Phone journey with a structured readiness assessment. Contact Kyndryl to evaluate your environment and ensure a successful deployment.

Terms, conditions, duration, and pricing are custom to each engagement. Please contact us to discuss a solution that meets your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership

Solution Brief