Desktop Virtualization Modernization using Microsoft DaaS (Desktop-as-a-Service)

Offer Summary

Modernize legacy desktop virtualization environments with a secure, scalable Desktop-as-a-Service (DaaS) solution powered by Microsoft Azure Virtual Desktop and Windows 365. Kyndryl helps organizations simplify desktop operations, improve employee experience, and reduce infrastructure costs through advisory, deployment, and managed services.

Customer Challenge

Organizations relying on traditional VDI platforms are facing growing operational and financial pressure. Common challenges include:

• Rising licensing, infrastructure, and operational costs
• Limited flexibility to support hybrid and remote work
• Complex desktop lifecycle management processes
• Inconsistent employee digital experience
• High support demand due to performance and stability issues

Without modernization, legacy desktop environments can slow innovation and increase total cost of ownership.

When to Engage

This offer is ideal when customers are:

• Planning to migrate from legacy VDI platforms such as Citrix, VMware, or on-prem VDI
• Expanding hybrid workforce or remote work strategies
• Seeking to reduce desktop infrastructure cost
• Looking to improve employee productivity and experience
• Standardizing endpoint management and cloud workplace strategy
• Adopting Microsoft cloud services such as Azure and Microsoft 365

What Kyndryl Leads With

Kyndryl delivers a structured modernization approach that combines consulting, implementation, and managed services. Key solution components include:

• Azure Virtual Desktop and Windows 365 deployment
• Desktop image and application lifecycle management
• Automated scaling and cost optimization
• Self-service and self-healing user support capabilities
• Performance monitoring and operational analytics
• End-to-end managed desktop services

This enables a connected digital workplace aligned to business outcomes.

Key Use Cases

• Legacy VDI modernization and cloud migration
• Hybrid workforce enablement
• Secure contractor and temporary workforce access
• Business continuity and disaster recovery for desktops
• Rapid onboarding during mergers, acquisitions, or seasonal demand
• Cost optimization initiatives for workplace infrastructure

Customer Outcomes

Customers typically achieve measurable improvements such as:

• 30-50 percent reduction in desktop virtualization costs
• Faster desktop provisioning and onboarding
• Improved employee satisfaction and productivity
• Reduced IT support effort through automation
• Enhanced security posture and compliance alignment
• Scalable cloud desktop environment supporting business growth

Why Kyndryl + Microsoft

Kyndryl combines deep digital workplace expertise with Microsoft cloud innovation.

• Proven experience managing millions of enterprise devices globally
• Large-scale workplace transformation delivery capability
• AI-driven insights and observability using Kyndryl Bridge
• Global delivery model supporting multilingual workforce
• Strong Microsoft alliance and Azure modernization expertise

Together, Kyndryl and Microsoft help organizations deliver secure, modern employee experiences at scale.

Engagement Approach

Kyndryl offers flexible entry points to accelerate DaaS adoption:

• DaaS Strategy Workshop
• Virtual Desktop Feasibility Study
• DaaS Quick Start Deployment
• Full Production Rollout
• Ongoing Managed Services

This phased model reduces risk while enabling faster time to value.

Call to Action

Start your desktop modernization journey today. Engage with Kyndryl experts to assess your current environment and build a roadmap for secure, scalable Desktop-as-a-Service adoption on Microsoft Azure.

Terms, conditions, duration, and pricing are custom to each engagement. Please contact us to discuss a solution that meets your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership