Desktop Virtualization Modernization using Microsoft DaaS (Desktop-as-a-Service)

Kyndryl helps organizations modernize desktop environments with secure, scalable Desktop-as-a-Service (DaaS) solutions powered by Azure Virtual Desktop and Windows 365.

Organizations relying on traditional VDI platforms are facing increasing cost, complexity, and performance challenges. Kyndryl enables a structured transition to cloud-based desktops that improve user experience, simplify operations, and reduce infrastructure costs.

Customer Challenges

• Rising licensing, infrastructure, and operational costs
• Limited flexibility to support hybrid and remote work
• Complex desktop lifecycle management processes
• Inconsistent employee digital experience
• High support demand due to performance and stability issues

Solution Overview

Kyndryl delivers a comprehensive DaaS modernization approach combining consulting, implementation, and managed services to enable secure and scalable desktop environments on Microsoft Azure.

Solution Capabilities

• Azure Virtual Desktop and Windows 365 deployment
• Desktop image and application lifecycle management
• Automated scaling and cost optimization
• Self-service and self-healing support capabilities
• Performance monitoring and operational analytics
• End-to-end managed desktop services

Key Use Cases

• Legacy VDI modernization and cloud migration
• Hybrid workforce enablement
• Secure contractor and temporary workforce access
• Business continuity and disaster recovery
• Rapid onboarding for mergers, acquisitions, or seasonal demand
• Cost optimization for workplace infrastructure

Customer Outcomes

• 30–50% reduction in desktop virtualization costs
• Faster desktop provisioning and onboarding
• Improved employee productivity and satisfaction
• Reduced IT support effort through automation
• Enhanced security and compliance posture
• Scalable cloud desktop environment supporting growth

Why Kyndryl

• Deep expertise in digital workplace and cloud transformation
• Proven experience managing large-scale enterprise environments
• AI-driven insights and observability with Kyndryl Bridge
• Global delivery model supporting distributed workforce
• Strong alignment with Microsoft Azure and Microsoft 365

Engagement Approach

• DaaS Strategy Workshop
• Virtual Desktop Feasibility Study
• Quick Start Deployment
• Full Production Rollout
• Ongoing Managed Services

This phased approach reduces risk and accelerates time to value.

Call to Action

Start your desktop modernization journey with Kyndryl. Assess your current environment and build a roadmap for secure, scalable Desktop-as-a-Service adoption on Microsoft Azure.

Terms, conditions, duration, and pricing are custom to each engagement. Please contact us to discuss a solution that meets your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership

Solution Brief