FPT Flezi HIP – Health Intelligent Platform on Azure

Rapidly unify, standardize, and govern healthcare data on Azure to enable real‑time interoperability, trusted Patient 360, and AI‑driven intelligent care.

Customer Problem

Healthcare organizations face major interoperability and data‑quality challenges:

• Data trapped across EMR/HIS/LIS/RIS/PACS and partner systems
• Mixed standards (HL7 v2, CDA, partial FHIR, inconsistent DICOM)
• Large volumes of unstructured clinical content
• Duplicate patient identities causing safety and financial issues
• Fragmented governance, consent, and compliance processes
• High staff effort spent searching, reconciling, and correcting data

Solution Overview

Flezi HIP helps healthcare enterprises establish a unified interoperability and data‑quality foundation using Azure-native services. The solution includes:

• Ingestion of HL7 v2 / CDA / FHIR / DICOM and batch data
• Enterprise Master Patient Index (deterministic + probabilistic/ML)
• Terminology normalization for ICD‑10, SNOMED CT, LOINC, RxNorm
• FHIR‑native APIs for secure, real‑time data exchange
• Governance features for consent, masking, de‑identification, audit trails

Why This Service Stands Out

Flezi HIP includes ready-made accelerators built on Azure, reducing time, cost, and risk compared to traditional integration projects. It leverages FPT’s 19+ years of healthcare experience and proven implementations across hospitals and health systems.

Flezi HIP Accelerators

A. Flezi iXP – Information Exchange Platform

A1. Smart Connectivity & Normalization

• Prebuilt connectors for HL7 v2, CDA, FHIR, DICOM, CSV/batch
• ETL + streaming pipelines for near real‑time data flow

Business Impact: Faster integrations, scalable data exchange, improved care coordination.

A2. Terminology Services & AI Formatter

• Auto-mapping free text & legacy codes to ICD‑10 / SNOMED / LOINC / RxNorm
• Historical record backfill & normalization

Business Impact: Reduced manual coding effort, AI‑ready data, consistent reporting.

B. Flezi MapWise – ML Field Mapping & Survivorship

• ML‑assisted mapping across demographic, clinical, and operational data
• Survivorship rules (best source wins, clinically verified wins, etc.)

Business Impact: Faster harmonization, fewer errors, smoother migrations, reliable Patient 360.

C. Flezi EMPI – Enterprise Master Patient Index

• Hybrid deterministic + ML patient matching
• Clerical review and survivorship logic

Business Impact: Duplicate rate reduction, improved safety, better claims accuracy.

D. Flezi Patient 360 – Unified Longitudinal Record

• Consolidated patient view with provenance and consent controls

Business Impact: Safer transitions of care, fewer repeat tests, personalized medicine.

E. Flezi Anonymind – Governance & Compliance Engine

• Consent management, masking, de-identification, audit trails
• RBAC/ABAC and policy enforcement

Business Impact: Secure interoperability and AI pipelines while meeting regulatory expectations.

Enabling Intelligent Care

Flezi HIP enables intelligent care through two steps:

Step 1 — Interoperability & Data Quality Foundation

Unified, standardized, and reliable data across all facilities and systems.

Step 2 — Continuous Data + AI

Real-time insights supporting early detection, personalized treatment, workflow automation, and equitable care delivery.

Success Story

A hospital group founded in 2004 with a strong national footprint, operating a network of hospitals and clinics—including specialized centers and general hospitals—serving millions of patients nationwide.

Before — Fragmented Operations

• 25 separate systems with limited data sharing
• 24-hour delays for data access
• High duplicate patient rates
• No longitudinal patient record

After — Unified Excellence

• Single golden patient identity across 20 hospitals
• Real-time access under 1 second
• Significant reduction in duplicates via EMPI
• Full Patient 360 supporting care teams & operations