TarasTech Premium Support Add-on

Ensure your custom Microsoft 365 solution remains reliable and future-proof.

Elevate your business with proactive maintenance, expert troubleshooting, and rapid response—all designed to keep your TarasTech custom solution running at peak performance.

• Expert Assistance: Certified professionals familiar with your unique environment.

• Included Support: Up to 2 hours per month, unused hours do not carry over.

• Predictable Maintenance: Clearly defined scope and extra time billed at our standard rate, billed monthly with detailed records.

• Enhanced Business Continuity: Minimized downtime and prompt issue resolution.

Who Benefits

• Existing TarasTech Customers: Enhance your current setup with dedicated support.

• New Clients: Launch your project with confidence, knowing ongoing, specialised support is available.

Note: This offer applies exclusively to customised solutions developed by TarasTech.

How It Works

1. Purchase & Deployment

• Select the subscription on Microsoft AppSource.
• Deploy the solution to your Power Platform environment where your custom TarasTech solution resides.

2. Configuration & Setup

• Activate and configure solution monitoring through the TarasTech service app.
• Optionally, enjoy a complimentary 30‑minute consultation for expert setup assistance. Click here to book your meeting.

3. Ongoing Excellence

• Benefit from continuous support with regular check-ups, updates, and troubleshooting.

Scope of Support

• Diagnosis & Troubleshooting for technical issues.

• Assistance with disruptions from Microsoft 365/Power Platform updates.

• User Access Management and technical guidance.

• Fast initial response to your support cases.

Get Started Today 🚀