OK365 Field Service

OK365 Field Service app is an integrated solution between Dynamics 365 Business Central and Mobile to perform field service activities for the service rendering staff when they are out of office or on-site.

Field Service Industry requires pre-scheduled visits and quicker data for uninterrupted service delivery. How do mobile apps manage to do this? OK365 Field Service app provides a great summation of important reasons and give an entire enterprise a significant boost. There are lot of benefits from quicker response time to real time tracking and seamless integration updates the backend team.

Your team have more information and up-to-date information on hand when they complete a job, without pick up the phone. Increased Field team efficiency comes with OK365 Service app, field service workers need not pick up paperwork orders at the beginning of the day. They just check their planned schedule on their mobile app. Your service staff can request for resource when they need additional help from the team, this can be done just by a click.

Service appointments/calls are often added or rescheduled. OK365 Service app provides instant access to latest information. With a mobile approach, that information can be updated quickly for instant access by field staff. Notifications can alert them to real-time updates for assigned jobs whenever there is a change. This enables less confusion and more efficient use of their time.

Thanks to the ability of mobile apps, with having access to the latest information they need employees can be in the field more hours of the day, improving on-time rates and staff utilization, and manual errors are reduced.

OK365 Field Service app Handle Seamless Integration with Dynamics 365 Business Central via webservices Multi-Language capability User-friendly Interface for fast adaptability Supports IOS and Android Supports portable printer for receipt printing Online support Supported Editions This extension supports Premium editions of Microsoft Dynamics 365 Business Central .