Copilot Studio – AI Agents Proof of Concept by C-ven

Organizations want to adopt AI and Copilot capabilities, but often struggle to move beyond demos and experimentation.

C-ven delivers a structured Proof of Concept (PoC) using Microsoft Copilot Studio, designed to help organizations validate the value of custom AI agents before scaling. This PoC goes beyond demos. It delivers a working AI agent, built around a real business scenario and connected to relevant Microsoft data and processes. The objective is to provide clear evidence of feasibility, adoption and business impact in a short, controlled engagement.

As a Microsoft partner with strong expertise in AI, business applications and security, we supports customers as a trusted advisor, ensuring responsible and enterprise-ready AI adoption.

As part of this Proof of Concept, C-ven works with the customer to select one high-impact use case involving employees or customers.

The AI agent is designed and built to: • Answer questions and guide users through a defined scenario • Enable self-service for a specific process • Interact naturally through conversational AI • Operate within agreed governance and security boundaries

This PoC allows stakeholders to experience AI in action, using a real scenario relevant to their organization. Demonstrate efficiency, productivity and time-to-value foocuses on measurable outcomes, not assumptions.

By automating a defined interaction or workflow, organizations can: • Assess potential productivity gains • Evaluate reduction of manual effort • Understand the impact on response times and user experience • Validate adoption by real users

The engagement based on the customer’s existing Microsoft ecosystem, it's designed to provide evidence-based insights that support confident decisions about scaling AI across the business.

Depending on the selected scenario, the AI agent may integrate with: • Microsoft 365 • Dynamics 365 (Sales, Customer Service, Contact Center) • Power Platform and APIs • Structured enterprise data sources

🔹 Deliverables / What’s included: • Use Case Definition: Selection of one high-impact business scenario • AI Agent Design: Conversation flow, intents and actions • AI Agent Build: Development of one custom AI agent using Copilot Studio • Data & Process Integration: Secure integration with Microsoft 365, Dynamics 365 or structured data sources • Validation & Metrics: Usage metrics and success criteria • Executive Readout: Results, findings and scale roadmap

🔹 Engagement duration: 2–4 weeks

🔹 Why C-ven: C-ven is a Microsoft partner specialized in business transformation, AI and cloud solutions.

We help organizations move from AI ambition to measurable results, combining: • Deep Microsoft platform expertise • Business-first AI design • Structured delivery frameworks • Experience in enterprise and regulated environments

C-ven ensures the PoC follows enterprise standards for security, identity and governance, providing a solid foundation for future expansion.