Consilium UniCampaign – Intelligent Campaign Management & Conversational AI
by Consilium Software Pvt Ltd
List and campaign management solution for Dynamics 365 Contact Center
Consilium UniCampaign™ is an AI-powered revenue generation platform that empowers enterprises to sell more, renew more, and collect more—faster and at lower cost. It brings together intelligent dialing, digital channels, automation, and compliance to ensure every interaction contributes to real financial outcomes.
Instead of static rules and manual effort, UniCampaign™ uses AI to determine the best customer to engage, the best time to engage, and the best channel to use, resulting in higher conversions and improved customer experience.
UniCampaign is the pinnacle of outbound campaign management, leveraging built-in artificial intelligence for enhanced efficiency and trusted by hundreds of clients since 2010.
Key Features:
UniCampaign – Intelligent Campaign & Conversational AI Campaign
- GenAI-driven content, and call-flow generation for Voice, IVR, WhatsApp, Email, and SMS Campaigns.
- Conversational AI for two-way voice bots and messaging campaigns.
- AI-based send-time, channel, and cadence recommendations per lead.
- Intelligent list scrubbing, propensity scoring, and dynamic batch sizing.
- Auto-generated agent scripts and bot dialogs with A/B testing and continuous optimization.
- List Priority & Weightage, Contact Selection Rules (CSR)
Built for real business outcomes
- Propensity-to-Pay and Propensity-to-Buy scoring to focus effort on high-value opportunities
- Omnichannel engagement across Voice, SMS, Email, WhatsApp, and IVR campaigns
- Predictive forecasting and dashboards for revenue visibility and campaign performance
- Compliance by design with DNC, GDPR, PCI-DSS, ISO 27001 certifications and PII protection
- Advanced automation including campaign chaining, list recycling, AI dialing strategy, and intelligent callbacks
Why enterprises succeed with UniCampaign™
- More revenue from every interaction
AI-driven lead scoring, best-time-to-call, and best-channel selection boost conversion and payment rates. - Faster results and improved cash flow
Automated callbacks, campaign chaining, predictive dialing, and virtual queuing reduce delays and accelerate outcomes. - Lower operational effort and cost
Intelligent list automation, throttling, pacing, and real-time optimization ensure agents spend time where it matters most. - Scalable growth with confidence