Microsoft Teams Phone System & Genesys Cloud Integration Consulting Offer: 3-Days Implementation

With this implementation, it is aimed to integrate two important products of two leading companies in their fields and to show the benefit. A great synergy can emerge when Microsoft Teams, the communication product of the Office 365 family, and Genesys Cloud products, which are the leaders in the call center world, work together. As CCR, it is aimed to provide a unique communication experience to Microsoft and Genesys customers by bringing together the experience we have in both Microsoft Teams product and Genesys Cloud product.

This implementation is tailored for energy, healthcare and discrete manufacturing industries. Deliverables include a findings report and Executive Summary Presentation. The content of this deliverable is the result of the engagement findings and activities during the engagement. - Ensure success by deploying Teams securely in your existing Office 365 environment, driving user adoption, and instilling best practices to get users onboard and up to speed quickly.

• Day 1: Assessment & Analysis An in depth look at your existing teamwork tools to help your employees work together more effectively. What will work best for your organization?
• Day 2: Roadmap to transition any remaining on premise infrastructures to Office 365 Identify gaps and Next Steps
• Day 3: Finalize implementation and review outputs.