DVS is an AI‑powered document verification platform that helps organisations make fast, trusted decisions at scale. It automatically checks the authenticity, accuracy, and completeness of submitted documents - reducing processing times from days to seconds while improving security and compliance.

Whether assessing eligibility for benefits, discounts, permits, or onboarding employees, DVS streamlines the entire verification journey. It replaces manual, error‑prone checks with intelligent automation that adapts to your business rules and integrates seamlessly with existing systems.

What DVS Does?

Verifies documents in real time against your organisation’s rules and policies
Detects tampering, missing information, and fraud using advanced AI and machine learning
Extracts and matches data from unstructured documents like invoices, proofs of identity, or financial statements
Supports custom workflows and multilingual environments
Provides full auditability and transparency of decisions

Why Organisations Choose DVS?

Faster decisions: Reduce customer wait times from days to seconds
Higher accuracy: AI performs 29+ authenticity checks, including pixel‑level and X‑ray analysis
Lower cost: Cuts processing costs from pounds to pence
Scalable: Handles seasonal surges and high‑volume applications without needing temporary staffing
Secure and compliant: Built for public sector and regulated industries
Better customer experience: Eliminates delays and creates smoother journeys

Ideal For:

Public sector organisations
Regulated industries (transport, finance, local authorities, healthcare)
Businesses processing thousands of applications requiring evidence review

Real‑World Impact: Our customer used DVS to manage up to 500,000 applications for a new discount scheme. With DVS, they achieved:

67% reduction in required headcount (130 FTE vs. projected 398)
£2.6m annual savings
Processing time reduced from 4 days to just 11 seconds
Zero human handling for the majority of cases

The Document Verification Solution (DVS) is designed to help organisations deploy, integrate, and scale AI‑powered document verification on Microsoft Azure, as well as management. This service enables customers to accelerate their adoption of Azure by providing the expertise, technical capability, and hands‑on support required to build secure, automated, and compliant verification workflows within their Azure environment. Our specialists help customers get started with Azure AI technologies—or extend their existing Azure capabilities—by implementing intelligent document processing using Azure services such as Azure AI Vision, Azure OpenAI Service, Azure Machine Learning, Azure App Service, and Azure Integration Services. We guide customers through the end‑to‑end journey: from requirements discovery and architecture design, to deploying a production‑ready solution that verifies document authenticity, extracts critical data, detects fraud, and automates decision pathways.

This engagement equips customers with a scalable, cloud‑native document verification capability that replaces manual checks with rapid, accurate, and secure automation. The solution is ideal for organisations with high‑volume evidence checks—such as eligibility assessments, permit and discount applications, financial document validation, and onboarding processes in public sector and regulated industries. By the end of the engagement, customers will have a fully deployed and operational Azure‑based DVS aligned to their business rules, integrated with existing systems, and capable of supporting real‑time verification at scale. We also provide knowledge transfer, operational runbooks, and best‑practice guidance to ensure the customer’s team is empowered to continue extending and optimising their use of Azure services.

Key Value Delivered:

Accelerate cloud adoption: Rapidly onboard to Azure using ready‑made architectures, data flows, and AI components.
Extend Azure capabilities: Enhance existing Azure environments by adding AI‑driven document verification, fraud detection, and automated evidence processing.
Modernise manual processes: Shift from slow, inconsistent manual reviews to real‑time AI decisioning.
Improve compliance and security: Leverage Microsoft Azure’s built‑in security, governance, and audit controls.
Support high‑volume scenarios: Designed for organisations that process thousands of applications requiring document checks.

What we can do for you:

Requirements and process discovery
Azure‑aligned architecture and solution design
Deployment of AI‑powered document verification components
Integration with customer systems and data sources
Configuration of business rules, workflows, and API connections
Performance tuning and load‑handling setup
Testing, validation, and production readiness
Knowledge transfer, documentation, and operational handover
Management of the solution and service

Document Verification Solution

Capita Plc

Details