Generative AI Chatbot on Azure: 8-Week Implementation

Transform Customer Engagement with Enterprise-Grade Generative AI

ENTERPRISE GENERATIVE AI CHATBOT ON AZURE

Aximsoft helps enterprises increase customer satisfaction, reduce support costs, and scale digital channels by deploying secure, context-aware, and production-ready Generative AI chatbots on Azure.

THE PROBLEM

Traditional chatbots fail to deliver business value due to limited context handling, poor scalability, siloed integrations, and lack of enterprise-grade security and governance. This results in low adoption, poor user experience, and risk to sensitive data.

WHO THIS IS FOR

CIOs, CTOs, Digital Transformation Leaders, and Business Heads in Retail, BFSI, Healthcare, and Services seeking to operationalize Generative AI for customer engagement and employee productivity.

WHAT WE DELIVER

► Intelligent Conversational AI Context-aware, LLM-powered assistants using Azure OpenAI for natural, human-like interactions

► Enterprise-Grade Security & Governance Identity, access control, and data protection using Microsoft Entra ID and Azure Key Vault

► Deep Business System Integration Seamless connectivity with SQL, CRM, and enterprise APIs via Logic Apps and API Management

► Retrieval-Augmented Generation (RAG) Grounded responses using enterprise knowledge bases and structured data

► Scalable AI Operations Monitoring, tuning, and lifecycle management for continuous improvement

TECHNICAL SCOPE

• Azure OpenAI Service (GPT models)

• Azure AI Language (NLP & text analytics)

• Azure App Service (Web / API hosting)

• Azure Logic Apps & API Management (Integration)

• Azure SQL Database (Knowledge & conversation data)

• Microsoft Entra ID & Azure Key Vault (Security & Identity)

• Azure Monitor & Application Insights (Observability)

ENGAGEMENT MODEL – 6 TO 8 WEEKS

PHASE 1: DISCOVER & DESIGN

Use case definition, success metrics, and reference architecture

PHASE 2: BUILD & TUNE

Model configuration, prompt engineering, UI development, and RAG implementation

PHASE 3: INTEGRATE & VALIDATE

Backend integration, security hardening, UAT, and performance testing

PHASE 4: DEPLOY & SCALE

Production rollout, documentation, and roadmap definition

KEY DELIVERABLES

• Production-Ready GenAI Chatbot Application

• Secure Azure Architecture & IaC Templates

• RAG & Prompt Engineering Framework

• Integration with Enterprise Systems

• Operational Playbook & Monitoring Dashboards

• Knowledge Transfer & Scale-Out Roadmap

WHY AXIMSOFT?

• Strong expertise in Azure OpenAI and enterprise AI architecture

• Proven experience delivering secure, scalable cloud-native solutions

• Structured delivery framework focused on production readiness

• Emphasis on governance, observability, and operational reliability

TRANSFORM CUSTOMER ENGAGEMENT WITH CONFIDENCE

Engage Aximsoft for an Enterprise GenAI Readiness & Pilot Assessment

daaas@aximsoft.com | www.aximsoft.com