Integration Operations Hub: Centralized Monitoring & Recovery for Azure Integrations
Accigo AB
Integration operations teams running Azure-based workflows face a common and costly challenge: when failures occur, diagnosing and recovering requires manually navigating Application Insights, Service Bus dead-letter queues, and scattered logs across the Azure portal.
Integration Operations Hub solves this by centralising monitoring and recovery in one place. It helps you reduce mean time to recovery (MTTR), minimise operational overhead, and enable support teams to resolve incidents without deep Azure expertise.
SOLUTION OVERVIEW Built on Azure App Service, Azure Service Bus, Application Insights, and Microsoft Entra ID, the Integration Operations Hub is a customer-isolated operator portal that centralizes everything integration ops teams need to monitor, diagnose, and recover failed integration runs — without direct Azure portal access.
- Centralised operator portal with role-based access (Microsoft Entra ID)
- Unified dashboards & run timelines for complete visibility across integrations
- Automated event ingestion from Application
- Insights for near real-time updates
- Integrated DLQ management with one-click retry and resolution
- Proactive alerting via Microsoft Teams and email
KEY FEATURES & CAPABILITIES
- Unified integration health dashboards and execution timelines
- Dead-letter queue browser with retry and completion workflows
- Automated ingestion of telemetry from Application Insights
- Proactive notifications and alerting to reduce incident response time
- Standardised telemetry via reusable logging library for consistent observability
KEY BENEFITS Faster incident resolution (lower MTTR)
- Resolve failures quickly with full context and built-in recovery actions in one place. Reduced operational effort
- Eliminate manual troubleshooting across multiple Azure services and tools. Empowered support teams
- Enable first-line support to handle incidents without deep Azure expertise. Improved reliability and SLA performance
- Detect and respond to issues earlier with proactive alerts and structured monitoring. Secure and scalable by design
- Customer-isolated environments with Microsoft Entra ID authentication ensure controlled access and data separation.
ARE YOU READY... …to give your integration operations team the visibility and control they need to recover faster and monitor smarter? We are with you all the way!
Request a discovery workshop to map your integration landscape and define your hub configuration!