Turn patient feedback into actionable insights with a 2-week AI-powered sentiment analysis pilot. We’ll use Azure Cognitive Services to process surveys, reviews, call center transcripts, and online comments — identifying key satisfaction drivers, pain points, and service improvement opportunities.

This pilot delivers a working AI model and dashboard so you can test how automated sentiment analysis can enhance patient engagement, service quality, and operational decisions.

What We’ll Do

Week 1 – Setup & Data Preparation

Gather and review all feedback sources such as surveys, call recordings, and online reviews.
Configure Azure Text Analytics for sentiment analysis, key phrase extraction, and language detection.
Set up secure and automated data pipelines using Power Automate or Azure Functions to streamline data collection.

Week 2 – Analysis & Visualization

Process historical as well as live feedback to generate sentiment scores and insights.
Design and build an interactive Power BI dashboard that provides real-time visibility into customer sentiment and key themes.
Conduct a review session to walk through findings and share recommendations for business improvements.

Deliverables

AI sentiment analysis MVP running on Azure that processes customer feedback.
Power BI dashboard offering interactive real time insights.
Recommendations for scaling the solution to full production use.

Duration

2 Weeks (10 business days)

Pricing

$2,400 USD – Fixed price for pilot project.
Scope limited to MVP; full integration with EHR/CRM available as an add-on.

Who Should Use This

Hospitals, clinics, and telehealth providers to track patient satisfaction.
Healthcare organizations to drive service improvements with data-driven insights.
Administrators to gain real-time visibility into patient feedback.

Why iFour Technolab?

11+ years’ experience in healthcare technology & compliance-driven analytics.
Expertise in HIPAA, GDPR, and ISO data handling.
Proven success delivering AI pilots quickly and securely.

Conclusion

This 2-week AI pilot empowers healthcare providers to transform patient feedback into meaningful insights, improving satisfaction, service quality, and decision-making. With iFour Technolab’s expertise in AI, healthcare compliance, and rapid delivery, you gain a secure, scalable foundation for future innovation.

Patient Feedback & Sentiment Analysis pilot helps healthcare providers unlock actionable insights, enhance patient satisfaction, and drive data-driven improvements.

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