Frontline Worker Workshop

Learn how to empower frontline employees to stay connected, productive, trained and upskilled through various productivity scenarios while maintaining security & control.

Our Frontline Worker Workshop for Microsoft Teams shows scenarios and the art of the possible that transform how you connect your workforce, digitize manual processes, accelerate onboarding and empower your frontline workers with purpose-built devices while protecting your business.

What does the workshop include?

Designed as a three-phase engagement, the Frontline Worker Workshop enables customers in Healthcare and retail to assess their frontline workforce needs, develop solutions to business challenges, and define an actionable roadmap.

Phase 1: Get ready

• Kick-off meeting – understand the opportunity for frontline workers
• Identify executive sponsors and business stakeholders including ITDM
• Pre-engagement questionnaire

Phase 2: Art of Possible

• Drive intent through envisioning the Art of the Possible
• Conduct Customer Immersion Experience
• Identify frontline worker challenges and pillars

Phase 3: Design and Plan

• Deep dive on frontline worker challenges and map to scenarios
• Define high-level plan
• Work with customer to drive pilot or proof of concept

Workshop Outcomes:
-Identify potential blockers and challenges for your frontline workers

• Deliver a prioritized, actionable plan to quickly address your frontline worker needs

Agenda of the workshop:

Day 1:

• Pre-engagement Kick-off and Questionnaire.
• Frontline worker envision
• Customer immersion experience

Day 2:

• Frontline worker demo + partner to customer Exercise 1,2,3
• Frontline Worker Scenarios Deep Dive
• Frontline workers scenarios deep dive + partner to customer Exercise 3

Day 3:

• Report and recommendations

Connect with VNEXT to get more detailed information about this 3-day engagement that will help you support your frontline workforce with the tools they need.