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Customer Service Solution: 2-Day Assessment
VNB Consulting
An evaluation of your current Customer Service processes that results in a detailed plan for Dynamics 365 for Customer Service deployment.
An evaluation of your current Customer Service processes that results in a detailed plan for Dynamics 365 for Customer Service deployment.
This 2-day assessment is held on-site at your facility.
The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders.
Agenda
Day 1
Discovery and analysis of the your current Customer Service system environment.
Day 2
Creation of a detailed plan to highlight overall migration/implementation process, customizations, data migration and integration.
Deliverables
- Clear visibility into a Dynamics 365 for Customer Service implementation for your business processes.
- Discovery, Analysis, and Migration/Implementation Plan.
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