Dynamics 365 for Customer Service: 1-Day Briefing

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Overview Additional information

Vinergy can walk you through creating customer-centric and streamlined processes for customer service, support, and case management using the Microsoft Dynamics 365 for Customer Service platform.

In an ever changing and fast-paced service environment, adapting a customer first mentality as well as a scalable digital platform is paramount for growth and success.

During this one-day briefing on Microsoft Dynamics 365 for Customer Service:

Deliverables

Introduction and overview of Dynamics 365 for Customer Service
Demonstration of the benefits with specific scenarios
Determination of the key high-value activities needed to achieve organisational goals
Identification of key implementation priorities
Advice on internal adoption best practice
Summary of findings and recommendations

At a glance

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