Meeting the increased service demand from population growth while transforming to modern digital services.
Velrada have worked with a number of Local Government councils to create a solution that can be configured and implemented within a Month for £30,000 GBP.
Key features
-Self-service engagement allowing residents to raise issues immediately -Streamlined case management aligned with service level agreements -End-to-end work order management for mobile workforce -Knowledge base and automated resolution prompts -Integration with existing citizen portals, systems, and resident data -Digital payment enablement and payment provider integration
Contact Velrada now to see how we can help you. https://velrada.com/industries/local-government/
Solution Components: Dynamics 365 Customer Services, Field Services Power Platform – Portal, Virtual Agents, Automate Common Data Service (CDS) Azure
*Prices listed are estimate, as this solution can be customized to suit your council's needs.