https://store-images.s-microsoft.com/image/apps.43553.dc95a2f9-83f9-4d27-8f38-0ca522221be8.53bebb6b-4f46-4856-a533-071c977b825d.65ceabca-c65d-4739-89eb-a2eabc51f4c2

Customer Insights In a Day (CIAD) - 1 Day Workshop

Velrada

Pricing £1,500

How do you build a meaningful relationship with your customers? Communications, recommendations and services can all be tailored to the individual - as long as you have the right data

Personalising the online customer experience has never been more important, but this can be challenging without a clear view of all your customer's interactions. Consolidating data and creating a single view of the customer is central to personalising their experience. Take advantage of this Customer Insights enablement & awareness 1- day workshop, which will provide your organization with the following:

  • Customer Insights in a Day Training
  • Architecture design trainings
  • Hands-on-lab experience
  • Test drive Customer Insights

The workshop is a hands-on demonstration day focused on attendees who are:

  • Hands on customer data analysts
  • Customer data or product owners
  • People interested in actioning AI/ML driven customer insight

Agenda:

  • Course Overview
  • Microsoft ‘Insights’ Products
  • Customer Insights Overview
  • Creating a Customer Insights Instance + Labs
  • Customer Insights Extensibility + Labs

Reach out to us today to learn how Customer Insights can be used to combine disparate data sets to create a 360-degree view of your customers. Pricing is estimated for an in-person workshop, these sessions can also be delivered digitally, depending on your needs.

At a glance

https://store-images.s-microsoft.com/image/apps.47316.dc95a2f9-83f9-4d27-8f38-0ca522221be8.53bebb6b-4f46-4856-a533-071c977b825d.c7c9e943-bb92-4ea3-a8b4-13cd5da36b52