Customer Insights In a Day (CIAD) - 1 Day Workshop

Personalising the online customer experience has never been more important, but this can be challenging without a clear view of all your customer's interactions. Consolidating data and creating a single view of the customer is central to personalising their experience. Take advantage of this Customer Insights enablement & awareness 1- day workshop, which will provide your organization with the following:

• Customer Insights in a Day Training
• Architecture design trainings
• Hands-on-lab experience
• Test drive Customer Insights

The workshop is a hands-on demonstration day focused on attendees who are:

• Hands on customer data analysts
• Customer data or product owners
• People interested in actioning AI/ML driven customer insight

Agenda:

• Course Overview
• Microsoft ‘Insights’ Products
• Customer Insights Overview
• Creating a Customer Insights Instance + Labs
• Customer Insights Extensibility + Labs

Reach out to us today to learn how Customer Insights can be used to combine disparate data sets to create a 360-degree view of your customers. Pricing is estimated for an in-person workshop, these sessions can also be delivered digitally, depending on your needs.