Credence Teams Calling Solution: 2 Weeks Proof of Concept

Credence, a Telekom Malaysia Group Company, as a digital and technology growth driver to deliver high quality and equitable digital services to customers.

Credence offers a wide range of Microsoft solutions include Teams Calling Solution.

Credence Teams Calling Solution Overview​:-

• It supports Direct Routing for individual enterprise Teams tenants, as well as for multi-tenancy scenarios.​
• It offers Teams customers a great deal to leverage the new unified presence services to enhance customer’s experience for calls, messaging and meetings.​
• It enables Teams customers to connect to TM SIP trunk via a certified SBC. ​ _ There will be two approaches can deployed as virtualized or cloud-native solutions in private/public clouds or as on-premises appliances.​

Credence Teams Calling delivers a complete modern voice solution., with the benefits as below:-

1. Integrate calls seamlessly into the flow of work
2. Deliver modern and legacy enterprise voice features​
3. Provide users with complete devices for any budget​
4. Streamline setup​ and management​

Key Features:- Unify your legacy PBX systems in Microsoft 365​

• Provide a complete voice solution in the cloud.* Reduce reliance on-premises hardware and eliminate points of failure​.

Simplify IT​

• Increase agility and consolidate voice management with rapid provisioning, reporting, and diagnostics in the Teams Admin Center​.

Scale globally​

• Connect your phone system to the Microsoft worldwide network, and get the power and reliability of the Microsoft cloud wherever your business goes.

For Proof of Concept, Credence provides a complete Teams Calling Solutions include SBC, SIP Trunking, and Microsoft 365 licenses to cater 10 users.

What we deliver during the Proof of Concept? 1-You will receive a Demo Environment showing an ideal use case of teams calling for remote and other workers. 2-POC Report about the use cases of Teams Calling. 3-Received 10 accounts of free Phone licenses system for existing Office365 E1 or E3 users. 4-We will review the results of the finding with the Client and finalize next steps.