https://store-images.s-microsoft.com/image/apps.51556.ef78088a-39d1-4590-873b-d1f95c765d8d.010825c5-71ca-41ff-b410-36a42ae41ede.7e1ec457-5741-4938-bfd4-c9996aae11d5

Teams Phone Deployment

UnifiedCommunications.com

Pricing €1

End-to-end support for implementing Microsoft Teams Phone, including planning, configuration, PSTN connectivity, and user onboarding.

Value Proposition This offer accelerates the deployment and adoption of Microsoft Teams Phone through a structured, modular engagement. It delivers measurable business outcomes by modernizing telephony infrastructure, enhancing user experience, and streamlining operations. The engagement includes planning, configuration, PSTN connectivity, user onboarding, adoption and change management (ACM), and optional integration with third-party applications.

Target Business Audience

  • IT Leaders seeking to modernize legacy telephony systems
  • Change Managers focused on user adoption and engagement
  • Executives requiring tailored onboarding and post-deployment support
  • Telecom and UC Teams managing infrastructure and compliance

Target Industries

  • Healthcare
  • Retail
  • Financial Services
  • Manufacturing
  • Professional Services ...and more!

Engagement Structure

  1. Plan Phase
  • Assess current telephony infrastructure, network readiness, and licensing
  • Identify user roles, calling needs, and high-value use cases
  • Define success metrics and address policies for number management, emergency calling, and regulatory compliance
  • Conduct kick-off meeting and identify Teams Phone champions
  1. Deploy Phase
  • Assistance with configuring Teams Phone features: Auto Attendants, Call Queues, PSTN options (Microsoft Calling Plans, Direct Routing, Operator Connect)
  • Assign or port numbers based on user/location needs
  • Enable Teams Phone for users and deliver training for IT admins and end users
  • Pilot deployment for up to 50 users with validation and analytics
  1. Manage & Extend Phase
  • Monitor performance via Teams Admin Center and Call Quality Dashboard (CQD)
  • Gather feedback and refine configurations
  • Provide ongoing enablement and identify opportunities to scale or integrate advanced features
  • Optional integration with third-party applications

Adoption & Change Management (ACM)

  • ACM consultants assess readiness, barriers, and goals
  • Deliver tailored change strategy and training sessions
  • Drive user engagement and executive alignment
  • Includes Microsoft-funded ACM guidance sessions

Migration & Integration

  • Assist with migration from legacy systems (e.g., Cisco, Avaya)
  • Support hybrid environments and users without corporate email
  • Showcase integration with corporate directories and third-party apps

Pricing is custom quoted.

At a glance

https://store-images.s-microsoft.com/image/apps.25698.ef78088a-39d1-4590-873b-d1f95c765d8d.010825c5-71ca-41ff-b410-36a42ae41ede.7de294bf-c6e6-4ead-bcda-85fc9fbb1d83