Frontline Workers T-Systems 1-Day consulting workshop

During our 1 day workshop we will evaluate various Frontline worker challenges and pain points to identify top priority scenarios in order to help improve collaboration and increase efficiency by automating key business processes. We will discuss Microsoft 365 applications and product innovations designed for the Frontline workers such as Shifts, Tasks, and Approvals, Power Platform, Viva Connections, LoB apps combined with T-Systems integrations and consulting services. Our consultants will walk you through the art of the possible to identify unique needs of your Frontline workforce. In particular during the workshop, we’ll conduct:

1. An assessment of your Frontline workforce needs, tailored to you, by engaging with your BDMs, Frontline workers and Frontline managers
2. An identification of your pain points and challenges that impede the productivity of your Frontline workforce. We will gather this by participating in the floor walk with your Frontline workers
3. Personas and mapping to your top prioritized scenarios to deliver innovative solutions to your Frontline workers
4. An envisioning The ‘Art of the Possible’ for Frontline Platform – a combination of presentations and immersive experiences designed to showcase Microsoft Teams, Shifts, Tasks, Approvals, Power Platform, Viva Connections, LoB apps
5. A prioritized, actionable plan to quickly address your Frontline worker needs by implementing and adopting Frontline solution, take action on what we learn.
6. A solid plan to work with you to drive pilot or proof of concept, to prove the ROI of what we uncover during the session to help you move forward.