T-Mobile USA - Microsoft 365 Teams Phone: Implementation

Microsoft Teams Phone turns the Teams app into a full cloud phone system, letting you make/receive calls to landlines/mobiles (PSTN) using your computer, mobile, or certified desk phones, with features like call routing, voicemail, and integration with other Microsoft services, replacing traditional PBXs without complex hardware. It requires a Teams Phone license and a service for calls (like Teams Phone Mobile, Operator Connect or Microsoft Calling Plans) but offers unified communication, cost efficiency (especially with E5), and mobile flexibility, with features like auto-attendants, call queues, and call transfer.

Certified Cloud Professional Services from T-Mobile offers an extension of your IT capabilities that provides technical support from end-to-end* *Some Certified Cloud Professional Services require additional fees. https://www.t-mobile.com/business/solutions/productivity/microsoft-office-365