Dynamics 365 Field Service and Customer Service: 6-Wk Implementation
Systems Ltd
Pricing $45,000
Just a moment, logging you in...
Deliver outstanding and seamless onsite, end-to-end service experiences with the help of intelligent, and proactive capabilities of Microsoft Dynamics 365 Field Service
Steer your business model from reactive to proactive and predictive real quick with a mission-critical field service CRM, tailored by Techvista Systems. Our solution is powered by Dynamics 365 and Power Platform’s data intelligence features which enable your enterprise to run its field service operations smoothly while delivering a boosted customer experience.
The built-in AI and analytics proficiencies help your teams and keep a real-time track of field service operations while delivering personalized customer experiences.
Capabilities
Our innovative solution promises user-centric field service management because of the sophisticated structure built within the application.
The structure combines the capabilities of three different stacks of the Dynamics 365 package namely; Customer Engagement, Field Service, Azure, and the Power Platform. The capabilities of each of these stacks are as follows.
Conventional Field Service implementation
Work order management
Resource and asset tracking
Fleet tracking
Resource scheduling and utilization
Inventory management
Connected Field Service
Predictive analytics
Workflow automation
Data storage
Data analytics
Dynamic dashboards
Remote assist
IOT device management through Azure Cloud
Azure event hub
Kafka event bus
What's in it for you:
Our solution is purposefully built to cater to the needs of enterprises operating in retail, finance, hospitality and event management, occupancy management, real estate as well as maintenance management verticals and offers following benefits:
Automated workflows with enhanced collaboration and mobility increasing resource productivity
Timely conducted maintenance
Predictive analytics generating accurate insights paired with reporting for all levels of management
Augmented customer satisfaction through personalized customer experience
Optimized field service scheduling and warehouse inventory management
Fast-tracked customer order and delivery readiness with boosted ROI
Increased user engagement and adoption
A 360-degree view of users, customers, and service locations