Microsoft Teams App Development

Symity offers ‘end to end’ design, deployment, adoption and support services for Microsoft Teams Telephony, Microsoft native Contact Centres and Microsoft Teams Apps in the UK and globally. Symity solely specialise in Microsoft Teams solutions with specialist skills, in-depth knowledge, and extensive practical experience of delivering exceptional solutions for customers who are looking to invest in Microsoft technologies.

Microsoft Teams supports customer interactions acting as the hub for internal and external customer connection across modes of communication including chat, video meetings, and calling. To elevate the quality and outcomes of these interactions Symity leverage the Microsoft Teams partner ecosystem, across which we have a deep understanding, innovative approach, and extensive experience of helping organisations maximise the benefits of modern collaboration through deployment of integrated Microsoft Teams App solutions.

Our clients choose to partner with us because:

• Symity are a Microsoft Teams only specialist, delivering all-encompassing solutions
• We were a 2021 Microsoft Partner of the Year Finalist in the Meetings, Calling & Devices for Microsoft Teams Award at Microsoft Inspire
• Comprehensive commercial and technical understanding of the Microsoft Azure services including Azure Communication Services
• We have industry leading technical skills in Microsoft Teams App development including a Microsoft Most Value Professional within the team
• We have proven UK and global Microsoft Teams App, Phone System, Meeting Room and Contact Centre delivery and support capability
• Symity considers itself a trusted partner, employing a “can do” proactive approach and agile attitude, ensuring clients see true value in their investment in Microsoft technologies

Symity work closely with clients to uncover their current business requirements and future aspirations, identifying use cases and mapping customer journeys, designing Microsoft Teams App solutions to drive efficiencies and effectiveness across their organisation. Utilising an Art of the Possible approach, we demonstrate to customers how Microsoft Teams Apps can benefit their employees and customers through tight integration with the Microsoft Teams platform.

With the capability to produce Proof of Concept products, we work closely with our clients to then drive forward full design and deployment of the Microsoft Teams App solutions, enabling adoption for organisations and ensuring the products and moved into live service and support.