Retail Offerings - Platformation : 7 Wk Assessment

Offerings include the following: Customer Experience Management: Customer 360, Clienteling, Intelligent assistance, assisted sales- realized through Brick & Click, GBW Cx, R10x, Kartopia. Customer 360 analytics: Intelligent retail platform, business insights & outcome to support customer 360 platforms, effective data & meta-data management- realized through Retina integrated with Brick & Click & data platforms.

Different Phases of the 7 Week assessment:

1. Retail / Digital Context
2. Platform Approach
3. Digital / Platform Blueprint
4. Establishing Phased Roadmap

Deliverables across all the phases:

1. Gap Assessment – Digital Processes & Tech landscape,
2. Omnichannel Retail Solution & Ecosystem
3. Retail Marchitecture
4. Pilot execution
5. Indicative timelines & budgets

Key Dependency for pricing estimation: Technology landscape Interfaces Digital transformation goals & objectives Immersive in-store experience: Endless aisle Inventory status update Easy returns & refunds Contactless retailing - realized through Power Apps Platform Engg. & implementation.

Unified Digital Operations Platform: operational transformation across core F&O, sales & marketing, sourcing & digital supply chain, inventory & stock management with options for re-order point, distributor/partner management- realized through RPA led automation, Bizapps support & maintenance.