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Digital Workplace Essentials for Microsoft 365
SoftwareOne
Drive innovation and transformation, knowing your employees can work securely and efficiently with the CSP model and SoftwareOne’sDigital Workplace Essentials
Drive innovation and transformation, knowing your employees can work securely and efficiently with the CSP model and SoftwareOne’sDigital Workplace Essentials
SoftwareOne’s Digital Workplace Essentials service is here to support you and beyond
Digital Workplace Essentials CSP with SoftwareOne offers complete support for Microsoft 365, including license management and 24x7 managed services for all workloads. It's more than an agreement; it's a service with added benefits and it is a cost-effective option compared to other support offerings:
It delivers cost optimization through increased budget transparency and identification of cost-optimization opportunities with license management portal
It increases availability for employees to work securely and confidently anywhere at any time with a stable support foundation
It improves business productivity through latest technology and automation
What’s included:
Digital Workplace Essentials -- Support Hours - 24x7 support - 30 minute SLA respone for P1 -- Licensing - CSP Tenant- License pricing inlcuded - EA Tenant- License pricing excluded
SoftwareOneClient Portal
- Client Portal licensing overview
- Contract and license management portal
- Global purchasing possibilities with client specific catalogue and pricing
Incident & Service Request Management
- Microsoft 365 and EM+S support
- Unlimited support tickets for online workloads only
- Ownership for escalations to Microsoft Premier Support
Add-on options: Unified Communications +Adoption and Change Management + Security and Data Protection + Prodcutivity
Embrace the CSP Model and contact us today!
At a glance
https://store-images.s-microsoft.com/image/apps.5372.6fae397c-68db-47e0-9e06-028840e2f2d1.03f9b533-4aac-43c2-b4d7-6b64d38a6998.c1ffc2b2-44dd-4aa1-a124-f45191e83b50
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