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Our offer includes 3 support service packages for Microsoft 365 environment, where we provide support in the correct configuration and implementation of tools.
Our dedicated team of Microsoft experts will help you properly configure your cloud environment, ensure the highest standard of security and significantly increase your business productivity.
What do you gain?
➡️ Access to the knowledge and experience of engineers specializing in the configuration of Microsoft 365 environment - this is a unique know-how that gives your company confidence in the correct implementation and use of the full potential of the Microsoft platform. ➡️ Flexible forms of settlement and three packages to choose from - we have prepared our offer based on many years of experience in working with IT departments, giving you the comfort of choosing the most optimal option for your company. ➡️ Individual approach - if your needs go beyond the content of our packages, we will prepare an individual offer for you, tailored to your expectations and requirements. ➡️ Comprehensiveness - in one place you can order licenses, implementation and personalized configuration, you do not need to look for other subcontractors. ➡️ Wide range of engineering expertise - our specialized team is ready to help you in any area related to Microsoft environment.
🎯 The offer is dedicated to IT departments and professionals who want to be able to consult and benefit from the support services of engineers specialized in the Microsoft environment.
In our offer you will find three packages to choose from: 🔴 BASIC (free for our customers) 🔴 STANDARD 🔴 PREMIUM
🔴 BASIC package - find out how we help our customers free of charge!
BASIC package is a free range of services that we offer to every customer of our company. It provides basic support for the installation of Microsoft 365 tools, initial configuration of mailboxes and Outlook calendars. Our customers can count on assistance in configuring Microsoft 365 applications on various devices, as well as basic advice on logging in and resetting passwords.
Our customers can count on this kind of support right away, free of charge, as an additional benefit associated with the purchase of Microsoft licenses at Senetic. If you don't have people in your IT department who specialize in the Microsoft environment, you don't have to worry about being left alone with configuring basic settings. Our engineers are qualified experts in the Microsoft environment, whose unique knowledge and experience guarantee a smooth implementation of all tools. This gives you the confidence to properly configure the solutions and fully utilize their potential in your business. This is a great option to start working with Senetic and gain your first experience with Microsoft 365.
🔴 STANDARD package - extended support for your business.
The STANDARD package includes all the features available in BASIC, plus offers more advanced services. Within this package, Senetic specialists help configure user permissions, advise on Intune, and support automation using PowerShell, among other things. Customers can count on a dedicated customer advisor available Monday through Friday from 9:00 a.m. to 5:00 p.m., and receive up-to-date information on changes to the Microsoft 365 environment.
In addition, the STANDARD package includes assistance with the initial setup of OneDrive, SharePoint and Teams, as well as advice on backup solutions. This allows companies to focus on growing their business, confident that their IT environment is in good hands.
🔴 PREMIUM Package - full support and advanced solutions.
The PREMIUM package is the most comprehensive option, including all the features of the BASIC and STANDARD packages, as well as a range of additional services. As part of this package, customers receive support for advanced security configuration, such as ATP and data loss prevention. Senetic experts also help implement APIs between Microsoft 365 and other applications, configure MFA, and even deploy Microsoft 365 Copilot in an organization.
With the PREMIUM package, companies can expect support in migrating data from other cloud platforms, configuring custom mail settings, and advanced configuration of OneDrive and SharePoint. This package also gives you the opportunity to set up 24/7 support tickets and use solutions dedicated to remote workers.
Why choose support from Senetic?
Senetic stands out for its wide range of competencies and specializations, offering access to a team of experienced engineers to help you fully implement and optimize Microsoft 365. Additional advantages include flexible billing, access to trial licenses and the ability to use the Senetic Portal platform for license management. Senetic is one of the largest Microsoft Authorized Partners in Poland. For more than 15 years it has been supporting the digital transformation of businesses and taking care of securing IT environments.