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Bring in the power of Microsoft direct routing to your Teams environment with Omega's Teams Direct Routing solutions.
Bring in the power of Microsoft direct routing to your Teams environment.
With the adoption of Microsoft Teams growing within organisations, phone services are still used as a separate unified communications medium – until now. Omega’s range of Microsoft Direct Routing solutions enables your organisation to connect your on premises telephony infrastructure to Microsoft Teams, combining all of your internal and external communications into one tightly-knit system.
ENTERPRISE CLOUD CALLING: Give people the calling features they need to get business done. Get consultative transfers, music on hold, call park, and cloud voicemail in Teams.
COLLABORATIVE CALLING EXPERIENCES: Deliver great collaborative experiences in Microsoft Teams with features such as group call pickup, delegation, file sharing, live transcription, recording and more...
CUSTOMER SUPPORT EXPERIENCES: Help ensure every customer is answered and routed to the right queue with cloud auto attendants and call queues in Teams.
GLOBAL ADMINISTRATIVE EXPERIENCES: Administer and monitor your calling in Microsoft 365 with the Teams admin centre and call quality dashboard. Save time for your IT professionals with a centralised experience.