Customer Churn Risk for Banks: 1 Day Assessment

Netwoven’s AI-Powered Customer Churn Risk Assessment helps community banks and credit unions identify the root causes of customer and member churn. Using Microsoft Dynamics 365 Sales, Customer Insights, and advanced AI modeling, this service delivers a personalized analysis of key attrition drivers like onboarding, service responsiveness, engagement patterns, and loyalty behavior alongside actionable strategies to improve customer retention and drive growth.

Who This Is For:

Community Banks

Credit Unions

Regional Financial Institutions

Banking Technology & Innovation Teams

Customer Experience and Retention Leaders

What’s Included:

A 1-day remote engagement with Netwoven’s financial services and AI experts

Data discovery and CRM analysis (using Microsoft Dynamics 365)

AI-driven churn prediction model applied to your customer/member data

Analysis of onboarding, engagement channels, service quality, and product fit

Delivery of a personalized churn risk report with prioritized retention strategies

Exclusive access to Netwoven’s research brief on customer attrition in banking

Outcomes You Can Expect:

Greater retention through insight-driven, proactive engagement

Clear understanding of churn drivers and how to resolve them

Improved member onboarding and service experience

Ready to reduce churn and drive smarter growth? Register now for your customer churn risk assessment and gain clarity on how to improve retention and resilience in your institution.