Catalyst Envisioning Workshop 1 - Day Assessment

Build brand affinity and customer loyalty with Dynamics 365 Customer Service with our innovative Envisioning workshops

Our 1-day virtual design thinking workshop (delivered via Microsoft Teams, in English only for a maximum of 15 delegates) focuses on digitally transforming your business with Dynamics 365 Customer Service.

Build, plan, and execute business transformation strategies with a proven, innovative approach from Microsoft Catalyst—an envisioning and planning program that employs Microsoft Dynamics 365, the Microsoft Power Platform, and the Microsoft Cloud. Start by finding the transformation strategy that’s right for you. Define and prioritize your strategy using development activities, then foster ideation and drive decision making with an envisioning workshop. DESIGN THINK.catalyst brings your business problem into focus through crowd-sourced insights in your organizational ecosystem, creating visualized ideas, actionable tasks & measured outcomes to help you achieve goals, new products & future-proofed business models in the new way of doing business. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences. Pricing estimated at R 50 000.00 excluding 15% VAT Included in pricing

• Pre-workshop digital material preparation, finalisation & digitally distributed
• Mandatory pre-workshop Introductory Readiness sessions on MS Teams (2 x 30 minutes)
• Full day online workshop on MS Teams (8 hours)
• Post-workshop team online follow ups, progress monitoring & guidance on MS Teams (total 4 hours = 8 x 30 minutes)
• Post-workshop digital report & client online feedback on MS Teams (1 hour)

Pricing may increase due to:

• delays by the customer
• connectivity failures
• rescheduling of any sessions or meetings by the customer
• non-attendance at mandatory sessions Payment Terms Full payment in advance on submission of purchase order, minimum 10 days prior to commencement of workshop