Enable Frontline Workers - 3 Days Workshop

In order to determine which situations should be targeted for your frontline personnel, the Enable Frontline Workshop will go over a number of common problems encountered by frontline employees. Microsoft Teams enables these use cases since it is made to assist businesses enhance communication, productivity, teamwork, and the automation of critical business operations.

Service employees are the lifeblood of many companies. These are the people whose jobs directly affect the company's growth and success because of their interactions with customers.​

To facilitate communication, meetings, shift management, task sharing, and other collaborative activities among frontline employees, Microsoft Teams serves as Microsoft 365's central hub for teamwork.

Here at Changing Social, we have consultants who will show you the art of the feasible by helping you find ways to improve your frontline workforce's efficiency. In order to assist you move forward, we will create a concrete plan during the workshop that is focused on the needs of your frontline workforce.

Changing Social has a wealth of experience in solution creation and can assist you in maximising the efficiency of your frontline staff by determining which situations should be prioritised.

In order to help you get the most out of your Teams investment, we will learn about your business and collaborate with you to spot opportunities. You can rely on us as your reliable partner in the transformation process because of our expertise in both the industry and the technologies at your disposal.

Day 1 : Identify and prioritise Critical Use Cases​.

Day 2 : On the second day, we'll look for ways to cut waste and boost output.

Day 3 : You'll get advice on how to put that strategy into action and what to do next to reach your objectives.​