Employee Experience: 5-days assessment

A lot has changed in the last year. Even while people start returning to the offices, how we work will be permanently transformed by the pandemic. Many organizations have tried (and some succeeded) to adapt to remote and hybrid work with Microsoft 365 to the best of their abilities. This transformation impacted the customer- as well as the employee experience. Nearly every customer we talk to wants to know how to make this way of working within the Microsoft 365 technology more sustainable for their employees.

More sustainable for their organization and for themselves. For example, keeping the workforce connected, keep sharing news and knowledge, feeling energized and attached in their daily work. Macaw has helped transforming the way of work and mindset for a lot of companies, also during the pandemic. In this process Macaw has obtained valuable industry-based information as to how customer- to employee experience can be enhanced from a hybrid working perspective. This assessment will clarify the current use of Microsoft 365 in relation with the needs of the organization, which leads to extension of the Microsoft 365 platform.

Benefits

• Clear insights as to what is possible within the Microsoft 365 platform
• Clear insights in the needs of your personas
• Current employee experience maturity on the Microsoft 365 platform
• Next steps to optimize employee experience through Teams as a Platform and Microsoft Viva

Deliverables

• Customer to employee journey (inspiration industry based)
• Assess persona’s (3 persona’s ex. First line, Sales, Office worker)
• Persona assessment (3 x walk along + reporting)
• Assess the change impact (Prosci ADKAR)
• Presentation Adoption & Change approach for the Microsoft 365 platform

Proven track record

The Employee Experience assessment has successfully been implemented in verticals like Manufacturing, Consumer Goods, Finance, Insurance, Power & Utilities and Retail.