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Get inspired on customer- to employee experience based best practices value cases and personas in your industry from a hybrid working perspective.
A lot has changed in the last year. Even while people start returning to the offices, how we work will be permanently transformed by the pandemic. Many organizations have tried (and some succeeded) to adapt to remote and hybrid work with Microsoft 365 to the best of their abilities. This transformation impacted the customer- as well as the employee experience. Nearly every customer we talk to wants to know how to make this way of working within the Microsoft 365 technology more sustainable for their employees.
More sustainable for their organization and for themselves. For example, keeping the workforce connected, keep sharing news and knowledge, feeling energized and attached in their daily work. Macaw has helped transforming the way of work and mindset for a lot of companies, also during the pandemic. In this process Macaw has obtained valuable industry-based information as to how customer- to employee experience can be enhanced from a hybrid working perspective. This assessment will clarify the current use of Microsoft 365 in relation with the needs of the organization, which leads to extension of the Microsoft 365 platform.
The Employee Experience assessment has successfully been implemented in verticals like Manufacturing, Consumer Goods, Finance, Insurance, Power & Utilities and Retail.