Teams Calling w/ Cisco UC:1-Wk Implementation

The Logicalis Collaboration Services can provide the skilled services necessary to implement Teams Calling integrated with Cisco UC solutions. This solution allows customers to use Microsoft Teams as their primary collaboration platform, with Teams being their soft phone application, while leveraging their existing Cisco UC phone system for physical phones. This is performed by utilizing Teams Direct Routing with a Cisco CUBE gateway as an SBC for the integration.

Some of the benefits are: • Maximizing current and future investments in Microsoft and Cisco solutions • Maintain existing Service Provider contracts for PSTN • Improved User/Employee Experience - Users have the same DID or Extension for both Teams and their Cisco phone • Higher Productivity - 1) The ability to simultaneously ring both Teams and the Cisco Phone for Internal and External calling. 2) Either can be answered and the other stops ringing. 3) The call can be ended on Teams and resumed on the Cisco phone. 4) All calls can still be directed to Cisco Unity Voice Mail with Unified Messaging to O365