Microsoft Teams Phone Readiness Assessment

Kyndryl's Microsoft Teams Phone Readiness Assessment is a comprehensive service designed to ensure that your organization is fully prepared to implement and utilize Microsoft Teams Phone. This service is particularly beneficial for large to mid-sized enterprises that are current or potential Kyndryl DWS clients, especially those with over 3000 seats, who are already using Microsoft Teams, or have recently upgraded their Microsoft 365 license levels.

The assessment targets key decision-makers such as CIOs, CTOs, Facilities Managers, VPs of Information Technology, and Employee Experience Managers, offering a worldwide service that addresses the common pain points associated with Microsoft Teams Phone deployment. These include concerns about the impact on network and WAN, proactive remediation tasks, user adoption issues, the desire to optimize network performance for Teams traffic, and experiences of poor call quality, dropped calls, or delays during voice calls.

Kyndryl's service is not just about troubleshooting; it's about proactive planning and relationship building within the customer's organization. The readiness assessment is crucial for understanding the impact of Teams Phone on your network and users, which is essential for a successful implementation. Ensuring a network infrastructure that supports seamless voice calls means that employees can communicate more efficiently, adopt the technology faster, collaborate effectively, complete tasks quicker, and boost overall productivity within the organization.

The value proposition of this service includes an enhanced communication experience, cost savings, scalability, and futureproofing. By conducting a readiness assessment, you can ensure optimal network performance for voice calls, leading to improved call quality, reduced call drops, and seamless communication experiences. Identifying and resolving network issues through the assessment can help avoid costly downtime, improve productivity, and prevent the need for future emergency network fixes, ultimately saving on operational costs.

Additionally, by assessing the network's readiness, you can plan for future growth, ensure the network can support increased call volumes, and scale infrastructure accordingly without disruptions.

Terms, conditions, duration, and pricing are custom to each engagement. Please contact us to discuss a solution to meet your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership