Insurance Accelerator: 1-Day Workshop

Altron Karabina has developed a solution that enables insurance companies to not only compete, but stand out as a leading insurance provider.

The Altron Karabina Insurance Accelerator

Altron Karabina’s Insurance Accelerator for Dynamics 365 CE helps insurance companies transform how they engage with customers across all channels and at every touchpoint. It helps insurers view their customer data and provide a seamless customer interface across all communication channels. The accelerator will enable you to unlock new revenue streams, increase productivity, reduce costs, and improve customer experience.

How is this achieved?

Utilising the latest Microsoft technologies and tapping into Altron Karabina’s leading customer, digital and analytics capabilities, this accelerator assists with:

• Providing a single view of the customer
• Policy and claims management
• Distribution network management
• Providing a single view of brokers
• Broker quality management
• Sales journey planning

Our customers have seen the following results:

• 30% faster to generate quotes
• Increase lead conversion rate by 20%
• Claims handling time reduced by up to 75%
• 20% increase in policy renewals
• Cost reduction per claim handling
• Time to market and ease of use
• 80% of required functionality is standard in Altron Karabina’s solution

Agenda

• Identify common goals for the LL customer engagement
• Identify and agree on priorities to act on in the short, medium, and long term
• Overview of Business – Customer Team
• Describe the Customer and their lifecycle
• Insight into current industry trends
• What’s holding you back – current environment, challenges, etc
• Wish lists items that you believe will add value to your business and your customers
• Defining key reports and dashboards using Power BI
• Identify
• Agree
• Develop roadmap and action plan

Deliverables

Key output is a Rough Order of Magnitude (ROM) document