Maturity Model Assessment for Financial Services: 3 Week Assessment

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Service. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth.

The Maturity Model Assessment is a method to assess your financial organization’s operational maturity and create a plan to develop and implement more mature business processes using technology. It tells you the current state of your processes, gives you a roadmap to maturity, and provides you with the crucial knowledge of tools and applications to get there.

Why do Financial Services businesses need a Maturity Model Assessment? Every business reaches plateaus where they can no longer maintain or achieve better results with their current approach and processes. Before you can successfully implement and adopt new business processes, you must first have a working understanding of where you are at.

How is the assessment executed? -We begin by understanding and creating a map of your financial organization’s ecosystem and identifying specific areas of focus. -The assessment focuses on common and specific areas of business processes and evaluates the functionality of departmental workstreams within your financial business. -The maturity of each process will then be categorized into one of five levels and a plan will be developed to help your processes reach the next level of maturity.

TIME: This assessment will take approximately 2-3 weeks, depending on your organization.

DELIVERABLES: You will receive:

1. Insights around industry "Know your Client/Know your Business" validation
2. Determining risk and security posture (e.g., ISO/IEC 27001 compliance, GDPR consent)
3. Increasing collaboration between organizations and departments (customer service, loan processing, underwriting and locations)
4. Account, Investment and Security holding relationships and "portfolio" visibility
5. A detailed mapping of your financial organization’s ecosystem
6. An evaluation on the state of your business processes, and
7. A detailed plan on how to reach your goals for successful process maturity.

Price is based on scope of work